KenHartshorn.com Ken Hartshorn is the Lead Tech for New Center Consulting bowling and entertainment products

8Jun/15Off

New RJ45 wiring for TS MIU Pinsetter/Pinspotter Controller

Wiring below is standard straight through Type "B" wiring used in North America sometimes called the AT&T standard.

RJ45

Pins

1 (w/Orange) - Intercom (optional)
2 (Orange) - Intercom (optional)
3 (w/Green) - RX-
4 (Blue) - GND (DC-)
5 (w/Blue) - GND (DC-)
6 (Green) - RX+
7 (w/Brown) - 5v or 12v +
8 (Brown) - 5v or 12v +

This is the wire termination for the cable from Scoring PC to MIU and from MIU to Intercom/Keypad assembly. Keypad termination requires female "Keystone" termination.

Filed under: Front Page Comments Off
28Jul/14Off

RJ45 Touchpad Wiring

RJ45

Pins

1 (w/Orange) - Not Connected
2 (Orange) - Not Connected
3 (w/Green) - RX+
4 (Blue) - GND (DC-)
5 (w/Blue) - GND (DC-)
6 (Green) - RX-
7 (w/Brown) - 5v or 12v +
8 (Brown) - 5v or 12v +

This is the male end of the keypad pins for wiring to the COM1 on DS81 v1 in RS422 mode OR to the Legacy Port in TS MPA rev. B

28Jul/14Off

DB9 RS-422 Pinouts

Shuttle-PC RS422 Pinout for Keyboard

Above is an image that shows the pinout for the DB9 connection of COM1 of the Shuttle-PC DS81 V1 of the Touch Score Scoring Replacement System.

Also the Update with Touch Score Latest Version is Here

23May/14Off

Touch Desk update 3.9.3

Touch Desk update 3.9.3 now with more No Sale button!

TouchDesk 3.9.3

Other updates include timed bowling limits and improvements to quickbooks file creation.

Filed under: Front Page Comments Off
24Mar/14Off

Remote Support back up and running!

I have migrated everyone over to our centralized remote support system and I want to thank all of our customers for their patience while we proceeded through the change.

To my knowledge no one had interrupted service during the switch, and we are fully functional yet again!

Ken H

22Jan/14Off

No more LogMeIn Support

Due to recent changes in LogMeIn's business model it is no longer economical for me to offer tech support remotely through that system. I am in the process of migrating everyone over to a new remote support centralized system that will link your Touch Desk stations directly to my account where I can see everyone's status at once.

Thank you for understanding while we transition.

-Ken H

Filed under: Front Page Comments Off
28Mar/13Off

Touch Desk Update 3.7.1 with future Credit Card Processing Support and Bug Fixes

Users of Touch Desk can now update to 3.7.1 which has some major and minor fixes and several implementations of the things you all have been asking for!

Included in this update is the software code to do future integration to some newer credit card terminals and credit card processing.

Please remember before updating to backup your database and keep in mind there will be some differences to options and even new warnings and pop-ups. Consult with us before updating please.

Available in the download section or click HERE

Filed under: Front Page Comments Off
5Nov/12Off

Touch Desk 3.5.1 Major Update Available!

Users of Touch Desk can now update to 3.5.1 which has some major and minor fixes and several implementations of the things you all have been asking for!

Please remember before updating to backup your database and keep in mind there will be some differences to options and even new warnings and pop-ups. Consult with us before updating please.

Available in the download section or click HERE

23Sep/120

Stay up to date on Your Touch Desk!

Remember to stay up to date on your Touch Desk. If you are running version 3.4.X then click below to download the latest version!

Touch Desk Update for version 3.4.x only

22Sep/120

Important Download and Driver Links

I have updated to link many of the common and important/critical downloadable drivers and forms needed to run the systems installed for Touch Desk.

 

Please see links on right side of page or click HERE

   
Mikogo Remote Support Touch Desk Trial Download